4 ms·

So, given how obviously broken this situation is, how would folks propose we fix it?

bananapub 3y ago
buy from less-customer-hostile companies. you can't stop HP being a pack of cunts, but you can at least not make it your problem.
wmichelin 3y ago
Only give your money to businesses who don't pull this stuff, like Brother. For $500 you can get an amazing laser printer / scanner combo from them that "just works", even wirelessly. I highly, highly recommend Brother. They will keep doing this as long as it's profitable. They lure you in with a cheap printer and they're trying to make their money after the initial purchase.
- yencabulator 3y ago
  Brother has done the same vendor lock-in crap too, please stop recommending them too. See e.g. https://news.ycombinator.com/item?id=31860131 https://news.ycombinator.com/item?id=31860131
revlolz 3y ago
Another poster below mentioned Brother. I second this, I've owned cannon most of my life, but my best friend's parents hp. As the "Rev come fix our x guy", hp troubleshooting has 9 out of 10 times come down to crappy software and post purchase monetization. Both hp and Canon companies have gone the route of requiring nasty software to leverage basic functionality. Canon is way less egregious, but the point I'm getting to is support the company doing things you feel best. Brother printers have become the only choice in my household.
_aavaa_ 3y ago
Make this obnoxiously anti-consumer behaviour illegal and enforce the law.
gosub100 3y ago
Create a crypto currency wallet controlled by a quorum of about 5 somewhat trustworthy online tech people. Allow everyone who has been wronged by HP to willingly chip in a few $ worth to the pot. Publicly state that the quorum will award the funds to the first person to crack the security and defeat the cartridge. Precisely define the terms and acceptable attack vectors. If no one has a total defeat within say 1 year award the bounty to partial hacks that e.g extend the cartridge beyond the original uses, etc.
JohnFen 3y ago
I fixed it by replacing my inkjet with a laser printer, and by refusing to buy or recommend HP products.
cyanydeez 3y ago
Nationalize ink
- windock 3y ago
  Nationalize the printing inkustrial complex

buy from less-customer-hostile companies. you can't stop HP being a pack of cunts, but you can at least not make it your problem.

wmichelin 3y ago

Only give your money to businesses who don't pull this stuff, like Brother. For $500 you can get an amazing laser printer / scanner combo from them that "just works", even wirelessly. I highly, highly recommend Brother. They will keep doing this as long as it's profitable. They lure you in with a cheap printer and they're trying to make their money after the initial purchase.

yencabulator 3y ago
Brother has done the same vendor lock-in crap too, please stop recommending them too. See e.g. https://news.ycombinator.com/item?id=31860131 https://news.ycombinator.com/item?id=31860131

revlolz 3y ago

Another poster below mentioned Brother. I second this, I've owned cannon most of my life, but my best friend's parents hp. As the "Rev come fix our x guy", hp troubleshooting has 9 out of 10 times come down to crappy software and post purchase monetization. Both hp and Canon companies have gone the route of requiring nasty software to leverage basic functionality. Canon is way less egregious, but the point I'm getting to is support the company doing things you feel best. Brother printers have become the only choice in my household.

_aavaa_ 3y ago

Make this obnoxiously anti-consumer behaviour illegal and enforce the law.

gosub100 3y ago

Create a crypto currency wallet controlled by a quorum of about 5 somewhat trustworthy online tech people. Allow everyone who has been wronged by HP to willingly chip in a few $ worth to the pot. Publicly state that the quorum will award the funds to the first person to crack the security and defeat the cartridge. Precisely define the terms and acceptable attack vectors. If no one has a total defeat within say 1 year award the bounty to partial hacks that e.g extend the cartridge beyond the original uses, etc.

JohnFen 3y ago

I fixed it by replacing my inkjet with a laser printer, and by refusing to buy or recommend HP products.

cyanydeez 3y ago

Nationalize ink

windock 3y ago
Nationalize the printing inkustrial complex