4 ms·
In a SaaS product, these are different issues: 1. I am making a proxy for churn (last seen == end of subscription in this product). 2. You are looking for act
by osm3000 2y ago
In a SaaS product, these are different issues:
1. I am making a proxy for churn (last seen == end of subscription in this product).
2. You are looking for active users (yearly / monthly / ...)
I think your suggestion (point 2) is definitely an important view, but it doesn't conflict with the need for point 1.
Sorry if this is self-evident, I will just leave this link for reference on such metrics:
https://userpilot.com/blog/product-engagement-metrics/ https://userpilot.com/blog/product-engagement-metrics/
In any case, I am happy to help: if you would like an export of the data, or the DB dump, let me know. And I very much looking forward for your analysis :)