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Worse is when it's a salesman, not the CEO. It's infuriating. I always wanted to tell that salesman that he got to go back to the customer and tell them that
by AnimalMuppet 3y ago
Worse is when it's a salesman, not the CEO. It's infuriating.
I always wanted to tell that salesman that he got to go back to the customer and tell them that we weren't going to do it, since he was the one who promised it without finding out whether and when we could do it.
Of course, I never had the clout to force that to happen...
- Clubber 3y agoIt's always sales it seems. We're doing stuff under the gun right now because sales promised a huge new client we had something that wasn't ready yet. They didn't bother to ask us, they just promised so they could get their commission.
- ryandrake 3y agoGood salesmen can sell the product that we already have. Terrible ones can't, and instead sell a product we don't have and then frantically beg R&D to make that product right away.
- aledalgrande 3y agoAgreed on this. And there's also great people in the middle who keep sales people up to date with new features and deprecations if you want the system to work.
- SketchySeaBeast 3y agoI've been so much happier ever since I took a position in an organization that doesn't feature a sales department.
- willcipriano 3y agoSpeculatively build a feature that you know a customer somewhere would want (but maybe not the customer you have now) and then demand he find someone to buy it within a month before the AWS bills for it are due. "You're costing us a lot of money!"
- btilly 3y agoAnd this is why you need sales engineers. To look at what was promised, see that it meets the customer's needs, and is doable on your end. It isn't just about helping sell the customer. It is also about saying no to overeager salespeople.