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Hate to badmouth them: but they are definitely broken recently (one full month at least). I get long term contacts fine from things like AWS, but multiple new p
by beefnugs 3y ago
Hate to badmouth them: but they are definitely broken recently (one full month at least). I get long term contacts fine from things like AWS, but multiple new people i have not contacted before just do not get anything, complete silent failure (with @proton.me) with no indication that my contact received nothing.
I created an alias using @protonmail.com and that worked to new people
- protonmail 3y agoThat doesn't sound right. Have you opened a support ticket with us so that we can look into what's happening? You can do it here: https://proton.me/support/troubleshooting?product=mail https://proton.me/support/troubleshooting?product=mail
- DeepSeaTortoise 3y agoSilent failures are about as bad as it gets, but it's probably related to overlooked edge-cases during the simplelogin integration. If you file a bug report, there should be a probably highly stressed, overworked and slightly paniced team ready to get a fix out by yesterday.