It happened to me, I called and talked for an hour and managed to get my money back. I finally got the person on the other side of the phone to agree to “discus

It happened to me, I called and talked for an hour and managed to get my money back. I finally got the person on the other side of the phone to agree to “discuss with my superior” after asking them to describe what the word theft means and explain me that adding a service without my request and charging me for a year did not fit in the description. Then one day later I requested to move my phone number to a different company. Then they called me back telling me they could permanently lower my bills, and made me even more angry :) I’m still happy I never paid them another cent, but in the back of my mind I know the company I moved on is doing more or less the same tricks.