True. What is missing is the next step - looking at the code and figuring out why the weird thing is going on. In closed source, what'd happen is a call to supp

True. What is missing is the next step - looking at the code and figuring out why the weird thing is going on. In closed source, what'd happen is a call to support, who may or may not properly file a bug, which may or may not get to the eyes of an engineer that knows what's going on, who may or may not be interested in actually fixing it... But more likely it'd end up in the huge pile of "you're just holding it wrong" tickets and nobody ever would pay attention to it, because it's impossible for one company to pay attention to millions of weird complaints, and nobody else can. It's a numbers game, and with closed source, the numbers are much less favorable, because it's economically impossible for it to be otherwise.