It's not about easiest to use but the way in which problems are handled. I am aware of case where something failed after being assured it would work by GCP ...

It's not about easiest to use but the way in which problems are handled. I am aware of case where something failed after being assured it would work by GCP ... when they got someone a GCP tech lead on the video call he started by saying it was all 'best effort' and that it might take several days to resolve. Ultimately it was fixed in 8 hours but that sort of laissez-faire attitude has led to the company in question making plans to go elsewhere.