The entire value add of Best Buy was the fact that it was a physical store. They did not have the expertise to compete with Amazon. They never paid the Amazon

The entire value add of Best Buy was the fact that it was a physical store. They did not have the expertise to compete with Amazon. They never paid the Amazon wages, or made the Amazon offices. They never had the presence in schools like Amazon did, or the prestige. I guess MBAs missed that when suddenly every single physical store _had_ to have an online presence that was given priority compared to their physical counterpart.