Yeah, I think he’s close to a good point of advice there, but misses it. Instead, it is better to bring up unpleasant surprises when they become a possibility (

Yeah, I think he’s close to a good point of advice there, but misses it. Instead, it is better to bring up unpleasant surprises when they become a possibility (call it a “risk” if you want to sound all businessy). If you do that, then people will be less surprised when you tell them that it has happened