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Yeah, this was a primary goal of at least 'Click to Pay'. Lots of people abandon carts once they hit the screen that requires payment details because the 'walle
by kylecazar 3y ago
Yeah, this was a primary goal of at least 'Click to Pay'. Lots of people abandon carts once they hit the screen that requires payment details because the 'wallet is too far away.'. Or requires registration, payment info capture, etc. Mobile wallet apps address the same convenience factor (as the article mentions).
Another goal was to prevent merchants from getting and storing your payment information. So that's perhaps a plus.
I worked on SRC (the EMV spec Click to Pay implements) at Amex.
- seszett 3y ago> Lots of people abandon carts once they hit the screen that requires payment details because the 'wallet is too far away.'. I don't know if it's just me, but I often "abandon" my cart once I hit the screen that requires payment details because I had to get there in order to see how much shipping I'm going to have to pay. Then I can do the whole process again with a few other stores until I can compare which of them gives me the best price. It's also often only on the payment screen that you can discover whether or not they even ship to your place.
- seabass-labrax 3y agoLikewise with 'coupon codes' - they are usually supposed to be entered at the final stage before paying. You don't know if the coupon code has expired or whether it is valid for that shop until the last moment.
- delfinom 3y agoI "abandon" carts because I was just dicking around and building a wishlist really. According to some market papers, this is stealing from the retailer or something. Lol
- thisislife2 3y agoIt is not obvious to me why people are downvoting you for sharing your professional experience. Can somebody explain?
- lxgr 3y agoPeople downvote personal experience, factually correct statements etc. all the time here. I also find it confusing. Best I can think of is that it somehow indicates disagreement with the state of the world that has brought about the experience or facts relayed...?
- deleted 3y ago[deleted]
- godshatter 3y ago> A secondary goal was to prevent merchants from getting and storing your payment information. So that's perhaps a plus. Can Google or Apple see what is being purchased through those apps? I'm assuming not, but not knowing the answer to this has kept me using my credit card to tap with since that method doesn't add yet another company into the mix (at least as far as I know). Especially one, in the case of Google, whose main business model is selling my information to others or using it to target me for ads.