If AWS goes down, and it does, you're still left holding the bag, because no one customer is important enough for them to actually support. You can leave sad v

If AWS goes down, and it does, you're still left holding the bag, because no one customer is important enough for them to actually support. You can leave sad voicemails for your customer account representative, and pretty much nothing else. The idea of AWS as some kind of bag-holding partner is risible. They're a machine that helps convert capex to opex. Any systems services they may offer along the way are purely secondary.