Disheartening to hear USAA let you down. I've been with them for years and haven't really shopped around because generally their customer service is pretty gre

Disheartening to hear USAA let you down. I've been with them for years and haven't really shopped around because generally their customer service is pretty great. Not worth it to me to save a few bucks and then deal with really crappy customer service when the shit hits the fan.