Any piece of software/service/product you are likely to use has clauses that may not fit into what you would like to hear. And people accept those clauses becau

Any piece of software/service/product you are likely to use has clauses that may not fit into what you would like to hear. And people accept those clauses because the net utility of the product is more than what they trade for the clauses. By the way, this is absolutely not true. The majority of the software I use is licensed with terms that I agree with completely, and does things that I find totally reasonable. You make it sound like behaving counter to users' interests is a prerequisite for creating good software, and that couldn't be further from the truth.