4 ms·

Every configuration option is a support burden. I say tihs as a KDE user who installed Gnome for the parents.

• zelphirkalt 3y ago
  So how come, that far fewer people can role out such a feature easily, while MS cannot? "No need to offer support." I hear you say, but is that really it? If the feature just works well, because it has been developed well, and does not cause many if any support cases, then that point would be invalid. Lets take for example XFCE panels. I can stick them wherever I like. If there is a problem, then it is with panels themselves, not with their position. And for things like deskbar mode I can write a wiki article and point people to that. I think support shouldn't be such an issue, if things are well done. And of course you can always have less-power users, who will have some issue. But they will have issues anyway, if not with a deskbar kind of thing, then with some other thing. Should MS therefore strip their OS of all features? It seems ridiculous. Why not release a "Windows for computer illiterate" version then and keep a capable version?
• crtasm 3y ago
  I'd be fine with it being part of Powertoys.
• infamia 3y ago
  Let's be real, MS doesn't give a flying flip about support. They use their customers as alpha and beta testers. It has been a few years, but the last time I used Premium Support it was a miserable experience. The agents knew about as much as I did and wasted my time waiting around for a call backs that solved nothing. They don't care. I would hang my head in shame to be associated with such a rotten organization like MS. I don't know how some of those folks sleep at night working for MS.
• true_religion 3y ago
  I get that but if so many people want it then why isn’t the improvement to their lives with the additional support cost?