> Can't return it at that point The hell I can't. Most major credit cards include extended warranties that let you return defective items for a year or so afte

> Can't return it at that point The hell I can't. Most major credit cards include extended warranties that let you return defective items for a year or so after purchase. A TV that can't be used as a TV without purchasing additional 3rd-party services (i.e. Internet access), and that doesn't make that clear at the time of purchase, is defective. I'd let Roku make their case to American Express. I'm completely serious here. That's defective. I've never seen a TV with "requires Internet access" on the box. There are many millions of households that'd still prefer to watch free OTA broadcasts and have no interest in subscribing to an Internet service. My own mom has no Internet access beyond her iPhone. If her TV stopped working unless she bought it an unnecessary online account, she'd be back in the store raising hell until someone gave her a refund.