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I think it's probable, even if AI turns out to be a giant nothing burger. Like all these companies that laid off tech support workers because they think AI is s
by Macha 3y ago
I think it's probable, even if AI turns out to be a giant nothing burger. Like all these companies that laid off tech support workers because they think AI is sufficient to replace them, and they didn't suffer any apparent consequences from the fact that every call now starts with 30 minutes of "We're sorry for the unprecedented level of calls". (Maybe they even benefited apart from reduced labour costs, since some of these calls end in costs like refunds or replacements)