They also don't bother to provide enough packaging to prevent the contents from being damaged in transit. It's absurd. > I remember when they put "frustration

They also don't bother to provide enough packaging to prevent the contents from being damaged in transit. It's absurd. > I remember when they put "frustration free packaging" on the agenda in a time when that was never talked about. But this isn't accurate at all; evil packaging was a topic of discussion before Amazon came out with "frustration free packaging". I remember buying something at Fry's and, knowing I would barely be able to open it, asking at checkout if they could open it for me. And they refused! Here you can see some packaging criticism published several years before Amazon's effort: https://www.penny-arcade.com/comic/2002/09/30/those-goddamn-containers https://www.penny-arcade.com/comic/2002/09/30/those-goddamn-... From the commentary: > When you buy a peripheral anymore, you might as well just get a jigsaw before you leave the mall. We don't lock up our prisoners this well. Why our gamepads and so forth must be hermetically sealed is beyond me - have they done something wrong? Is it for their own protection? If they don't want me to have the controller, and that's fine, maybe a better plan would be to keep it out of the store in the first place. > Or, and this is a theory with some factual weight, perhaps the people that make these products stoke such a furnace of contempt for the consumer that good sense never enters the equation.