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This feels like a comment that does not capture the actual Amazon userbase. In my top 10 American city, Amazon delivers multiple slots same day, guaranteed no-

This feels like a comment that does not capture the actual Amazon userbase. In my top 10 American city, Amazon delivers multiple slots same day, guaranteed no-extra-cost 2 day shipping, and offers a variety of 5-7 options that include digital rewards, local pickup, etc. No competitor is in the same ballpark. Nearly every other e-commerce site I use, from small to large businesses, take 2 days to process the order and ship the dang thing and 4-6 more to arrive. Amazon ships in a matter of hours, and will even pay a driver uber-style to run it to your house immediately, for $3 extra. It's completely routine for me to shop from a small to medium business for my gardening hobby or photography hobby and wait 7-14 days for order processing and another 7-14 days for shipping. I waited 28 days for some camera filters, filters I chose to buy from the company instead of Amazon, even though they sold the same ones through Amazon on 2 day shipping. I waited 28 days! Even for returns, Amazon operates return centers in all of my local Whole Foods, and they don't require boxing or labels. Every other e-commerce site I use makes me jump through hoops, find a printer, print a label, find a box, and then find the some random low-cost shipment center just to do a return. With Amazon, I show up with an unboxed product, they can my phone, and I'm out. I recognize the level of harm Amazon does to society in a variety of ways, from their hostility to workers rights, their abusive use of contractors to reduce liability, their abuse of single use plastics and other pollutants, but on the topic of delivery speeds and customer experience, they are so far beyond any competitor that it's not even a comparison. Amazon has invented a style of e-commerce convenience that no competitor can rival at all.

abadpoli 3y ago
Yea, the whole “Amazon takes forever to deliver” thing is something I literally _only_ see mentioned on HN, where for some reason it gets repeated a lot. In real life, I can’t even remember the last time it took longer than 2 days to deliver something to me, and I’ve never heard of any of my friends, coworkers, or acquaintances complain about it. Everyone I know still loves Amazon because of how fast it is. There’s a weird disconnect here for some reason.
- PaulHoule 3y ago
  That’s because HN readers are geographically diverse. I live about two hours from a major AMZN distribution hub, people I know who live an hour away work there. AMZN is always 5 days. My hunch is that the criterion for fast shipping is close to “do you have a Cheesecake Factory in your town?”. If you’re in a large city with competitive shopping, AMZN wants to compete, if you live in a place which gets less attention from major retailers, AMZN goes with the herd. It is no wonder why AMZN has premium service to NYC (Wouldn’t want Jim Cramer to say that AMZN is the slowest shipper) and Washington DC (If your congressman gets fast shipping he thinks his constituents do too) and Los Angeles (otherwise slow shipping from AMZN would be a running gag on all the sitcoms)
  - abadpoli 3y ago
    My friends and coworkers are geographically diverse as well. My original comment still stands. Even my friend who lives in rural nowhere is one of those people who in the past has raved to me about how they order everything from Amazon because it’s even faster than going to the store. Parts of my family live about 3 hours from the closest big city and they still love Amazon as well. There’s definitely got to be a geographic proximity factor to it and I’m definitely not saying your anecdote is invalid, but I find it very interesting that I’ve literally _never_ heard anyone in real life complain about Amazon shipping times, while I see it frequently on HN, to the point where if you only read HN you might think it was the majority viewpoint.
    - PaulHoule 3y ago
      See https://www.reddit.com/r/memphis/comments/zkmi7e/amazon_prime_delivery_is_5_to_7_days_every_time/ https://www.reddit.com/r/memphis/comments/zkmi7e/amazon_prim...
      - abadpoli 3y ago
        Even that thread is strange to me. There’s some people saying it takes 5-7 days to get delivery to Raleigh, while there’s also multiple people disagreeing saying they get 1-2 day delivery to east Memphis (less than 10 miles away).

abadpoli 3y ago

Yea, the whole “Amazon takes forever to deliver” thing is something I literally _only_ see mentioned on HN, where for some reason it gets repeated a lot. In real life, I can’t even remember the last time it took longer than 2 days to deliver something to me, and I’ve never heard of any of my friends, coworkers, or acquaintances complain about it. Everyone I know still loves Amazon because of how fast it is. There’s a weird disconnect here for some reason.

PaulHoule 3y ago
That’s because HN readers are geographically diverse. I live about two hours from a major AMZN distribution hub, people I know who live an hour away work there. AMZN is always 5 days. My hunch is that the criterion for fast shipping is close to “do you have a Cheesecake Factory in your town?”. If you’re in a large city with competitive shopping, AMZN wants to compete, if you live in a place which gets less attention from major retailers, AMZN goes with the herd. It is no wonder why AMZN has premium service to NYC (Wouldn’t want Jim Cramer to say that AMZN is the slowest shipper) and Washington DC (If your congressman gets fast shipping he thinks his constituents do too) and Los Angeles (otherwise slow shipping from AMZN would be a running gag on all the sitcoms)
- abadpoli 3y ago
  My friends and coworkers are geographically diverse as well. My original comment still stands. Even my friend who lives in rural nowhere is one of those people who in the past has raved to me about how they order everything from Amazon because it’s even faster than going to the store. Parts of my family live about 3 hours from the closest big city and they still love Amazon as well. There’s definitely got to be a geographic proximity factor to it and I’m definitely not saying your anecdote is invalid, but I find it very interesting that I’ve literally _never_ heard anyone in real life complain about Amazon shipping times, while I see it frequently on HN, to the point where if you only read HN you might think it was the majority viewpoint.
  - PaulHoule 3y ago
    See https://www.reddit.com/r/memphis/comments/zkmi7e/amazon_prime_delivery_is_5_to_7_days_every_time/ https://www.reddit.com/r/memphis/comments/zkmi7e/amazon_prim...
    - abadpoli 3y ago
      Even that thread is strange to me. There’s some people saying it takes 5-7 days to get delivery to Raleigh, while there’s also multiple people disagreeing saying they get 1-2 day delivery to east Memphis (less than 10 miles away).