Objectively there have been an absolutely enormous number of "improvements" to MS office (including Outlook and Word) over the last decade. The biggest is proba

Objectively there have been an absolutely enormous number of "improvements" to MS office (including Outlook and Word) over the last decade. The biggest is probably cloud/simultaneous editing capabilities. See https://www.microsoft.com/en-us/microsoft-365-life-hacks/stories/looking-back-ten-years-microsoft-365 https://www.microsoft.com/en-us/microsoft-365-life-hacks/sto... . Interestingly, there is a decreased emphasis on the file format- the opposite of your point. In addition to cloudy used on mobile devices, sharepoint, etc; since 2007 or so Word has used docx, which has better cross compatibility with other suites, even Google Docs: https://www.howtogeek.com/304622/what-is-a-.docx-file-and-how-is-it-different-from-a-.doc-file-in-microsoft-word/ https://www.howtogeek.com/304622/what-is-a-.docx-file-and-ho... . My personal use patterns- I use LibreOffice quite a bit, Google Docs rarely, and MS Office daily for work. Outlook and Word have changed a lot and continue to evolve (watch for copilot integrations).