4 ms·
I rented with Hertz once. I was extra careful because I heard stories. I took pictures of the car from all sides and notified the Hertz employee about super mi
by otikik 3y ago
I rented with Hertz once.
I was extra careful because I heard stories. I took pictures of the car from all sides and notified the Hertz employee about super minor scratches that I found just in case. I drove it very carefully through my stay in Switzerland and returned it to the airport.
Unfortunately it did not occur to me to take pictures of the interior of the car.
They charged me 800 euros for missing rear trunk cover. I am 100% sure that I did not take that piece off, I simply failed to notice it was missing (I was not familiar with the brand of car they gave me, it was different than the one I requested) when took the car. They charged me 800 euros for that piece. The missing piece's price in Switzerland is around 100 euros. I offered to buy it and to organize a transport company to get it to them, to no avail. I felt scammed.
So I will be watching how this develops while relishing the schadenfreude.
- ghaff 3y agoI've never used Hertz specifically much because companies I've worked for have typically had relationships with different major car rental companies so those were cheaper. I guess I've been lucky over the years. I've managed to avoid an actual accident but I've always gotten away with the odd scrape here and there. Never too bad but multiple things I could have been dinged for.
- thebruce87m 3y agoHuh. I do the video thing on the outside but I’ll now do it on the inside too. Doing it on the outside saved me last time from Enterprise claiming I damaged TWO tyres. Nope mfrs, here is the video evidence it was like that when I got it. Oh, and does that mean you sent my family out on tyres you deem illegal too?