Indeed. I don’t think people understand what a Registered Agent is. Basically it’s a requirement to have someone available as a point of contact for the LLC -

Indeed. I don’t think people understand what a Registered Agent is. Basically it’s a requirement to have someone available as a point of contact for the LLC - typically name, phone and address for mail. This is to ensure that should the LLC need to be contacted, someone is available. It can be a hassle if you list the owner or an employee as people come and go and companies can be bought and sold. You can list the owner, but it is there responsibility to make sure it’s constantly up to date. Registered Agents offer a service to act as the Agent on behalf of someone else. The Registered Agent will make sure the phone and address is always up to date and there is always someone on the other end to respond. It’s basically a “go between” as a service. So why would anyone be surprised that 40,000+ businesses all use the same agent?