Any "customer friendly" business in the US is just in the pre-"milk it for all it's worth" phase. They haven't been bought by private equity yet, they're unencu

Any "customer friendly" business in the US is just in the pre-"milk it for all it's worth" phase. They haven't been bought by private equity yet, they're unencumbered by finicky and short sighted investors, and people at the company are largely still a name & a face, rather than an expense line item on some spreadsheet.