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Ask HN: what new user experiences could you offer as a bank startup?

2 points by petervandijck 14y ago

If you wanted to start a new bank (or build on top of a bank, like banksimple), what specific user experiences are broken, and how could you fix them? What would be AWESOME?

bdfh42 14y ago
Honesty! I want a bank that will always give me the best rates on a deposit (allowing perhaps for notice times). The current crooks ALL steadily lower interest rates on accounts after a couple of years as they introduce new account types. How about a bank that always offered me (the existing customer) at least as good a deal as a new customer on everything.
andanthor 14y ago
Transfers between banks are a pain in the a$$ in Canada. They should just work. Also, being able to bucket-ize an account. I'd like to know that in my savings account I have 20k saved for that ferrary, 13k for my flight to outer space and 2k for the giant rubber duck I've always wanted. All in all, the mapping between intentions/goals and actual cash flow is an incomplete and broken layer built on top of your actual accounts.
- petervandijck 14y ago
  Same here, I love the idea of bucketizing.
arethuza 14y ago
A bank might not be the right organisation - but I'd love for electronic receipts to become widely adopted. It's rather silly that we still have to collect and submit little bits of paper to prove that we spent money the way we claimed.
yashchandra 14y ago
Have the ability to create sub-groups within my checking account and move money accrodingly. For example, instead of seeing 1 overall balance, how about showing me available balance in my housing, car payment etc. This way it will become so much easier to track your income/expense.
- Wilduck 14y ago
  Steve Yegge wrote a really interesting/entertaining piece about this. http://steve-yegge.blogspot.com/2009/04/have-you-ever-legalized-marijuana.html http://steve-yegge.blogspot.com/2009/04/have-you-ever-legali... You might enjoy it.
  - petervandijck 14y ago
    Good stuff, thanks.

2 points by petervandijck 14y ago

If you wanted to start a new bank (or build on top of a bank, like banksimple), what specific user experiences are broken, and how could you fix them? What would be AWESOME?

bdfh42 14y ago

Honesty! I want a bank that will always give me the best rates on a deposit (allowing perhaps for notice times). The current crooks ALL steadily lower interest rates on accounts after a couple of years as they introduce new account types. How about a bank that always offered me (the existing customer) at least as good a deal as a new customer on everything.

andanthor 14y ago

Transfers between banks are a pain in the a$$ in Canada. They should just work. Also, being able to bucket-ize an account. I'd like to know that in my savings account I have 20k saved for that ferrary, 13k for my flight to outer space and 2k for the giant rubber duck I've always wanted. All in all, the mapping between intentions/goals and actual cash flow is an incomplete and broken layer built on top of your actual accounts.

petervandijck 14y ago
Same here, I love the idea of bucketizing.

arethuza 14y ago

A bank might not be the right organisation - but I'd love for electronic receipts to become widely adopted. It's rather silly that we still have to collect and submit little bits of paper to prove that we spent money the way we claimed.

yashchandra 14y ago

Have the ability to create sub-groups within my checking account and move money accrodingly. For example, instead of seeing 1 overall balance, how about showing me available balance in my housing, car payment etc. This way it will become so much easier to track your income/expense.

Wilduck 14y ago
Steve Yegge wrote a really interesting/entertaining piece about this. http://steve-yegge.blogspot.com/2009/04/have-you-ever-legalized-marijuana.html http://steve-yegge.blogspot.com/2009/04/have-you-ever-legali... You might enjoy it.
- petervandijck 14y ago
  Good stuff, thanks.