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Google isn't a charity. The product doesn't make any money, so all maintenance is an irrecoverable expense.
by infamouscow 3y ago
Google isn't a charity. The product doesn't make any money, so all maintenance is an irrecoverable expense.
- naasking 3y agoWhat's the business cost of leaving a sour taste in people's mouths over and over again?
- joshfee 3y agoReally depends on "how many people". Also if its roughly the same group of people they're making angry over and over, and they don't see an impact to the bottom line, then I'd say the answer is "pretty small", at least relative to Google's size (at which its all about volume)
- infamouscow 3y agoGoogle answered this. The cost is higher than leaving a sour taste in people's mouths.
- naasking 3y agoMaybe, or maybe they haven't even considered it and the cumulative effect it will have.
- joshfee 3y agoGoogle is basically split into "build things that make users happy" teams and "build things that make Google money" teams, so I think that on an individual product level you may be correct, but in aggregate at the high level Google believes there is a ton of value in revenue-less products. Now for Podcasts (or any given product) there's always going to be some calculus of "is it enough value to justify the cost", and clearly Google believes the answer here is no.