3 ms·
The need for concrete products is acute. I'm in the martech space and it's ridiculous how many big-name software vendors have done nothing besides slap an "AI-p
by rchaud 3y ago
The need for concrete products is acute. I'm in the martech space and it's ridiculous how many big-name software vendors have done nothing besides slap an "AI-powered" label on their traditional products (CRM + email marketing and API-connector type apps).
Tried talking to the reps about the AI features. All were very cagey, suggesting that they didn't really know and were parroting buzzwordy benefits because the higher-ups told them to. So far, the "AI revolution" seems to have just led to higher price tiers.
- parineum 3y ago> The need for concrete products is acute. This feels very crypto-like in this regard for me. Businesses seem to be struggling with what we're all struggling with, LLMs are untrustworthy.
- rchaud 3y agoBusiness' needs are clear. Handle payroll, handle data analysis, conduct sentiment analysis of our brand across social media, identify problems. Do this effectively and at a far lower price than what a human would agree to work for. AI isn't moving the needle much here, which is why GenAI "solutions" are underwhelming things like support chatbots, writing assistance and auto-generated stock art for Facebook ads. There's nothing wrong with doing that a service but it falls well short of the fantastical visions that Microsoft, OAI and SV at large have portrayed.