3 ms·
To add, there's a massive difference between legitimate criticism and ungrateful entitlement. Complaints, even bad ones, are a crucial part of the feedback loop
by Salgat 3y ago
To add, there's a massive difference between legitimate criticism and ungrateful entitlement. Complaints, even bad ones, are a crucial part of the feedback loop. If 99% of users say "this is terrible" with no elaboration, sure it doesn't tell you much, but it sure as shit means that there is probably something wrong that needs to be fixed.