Customer service in general has been on a downward trend for years now. Everyone pushes you to the chat tool with predefined options and you have to hope and pr

Customer service in general has been on a downward trend for years now. Everyone pushes you to the chat tool with predefined options and you have to hope and pray that one of the options will lead you to an actual agent. I hate how most of them don’t even list a phone number visibly and you have to click through 25 different links to find it