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> Yes it has a bunch of other features, but they are irrelevant because the basics aren't there at a price that is doable. The basics don't cost $18/user/month
by starttoaster 3y ago
> Yes it has a bunch of other features, but they are irrelevant because the basics aren't there at a price that is doable.
The basics don't cost $18/user/month though. The whole package does. I hear what you're saying, and maybe you just accidentally worded it this way, but the obvious rebuttal to it is: How much would it cost you to set up a solution where only ACL'd users can SSH into your infrastructure/servers? You're looking at services that cost money like Userify for that. For many of the other features Tailscale offers, you're probably either paying another service to handle that responsibility, not doing it at all, or you're spending your time recreating it, and I bet your time isn't cheap to the company either.
Anyway, that's somewhat of a hypothetical rebuttal. I actually assume you did the due diligence and weighed the cost with the portion of the feature set that you actually would make use of. I could see the price being more fair if they offered a lower cost tier that only provided the VPN and ACLs for unlimited users, but I'm not a savvy businessman so I'm not sure if it makes sense for a multi-tool company to sell a minority of users a screwdriver.
- snapplebobapple 3y agoYou're assuming that feature matters to me (it does but I have a lot of users relative to servers, so even the most basic tier of userify express or their cloud offering would handle my needs for dramatically less than premium tailscale). What you're missing is the foundation of being able to deploy something like this depends on easy acls that integrate with my current identity system (i.e. saml) because I need to be able to control access per business unit so that when the mesh of everything is brought online users still only have access to the subset of systems they should have access to. This matters whether it's Sheila in accounting who only ever uses it to remote desktop to her on prem workstation, or jackie in IT using it to manage on prem servers across multiple locations and cloud servers. So yes, maybe a small subset of my users are actually using enough of the premium bundle to justify that cost but I can't even mix and match because the basis of every use case (the ACLs) are only in the premium package in a functional way.