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FWIW, I think inaccuracy - what people call hallucination - will probably be limiting in some applications, like public facing broad based chat applications wit
by andy99 3y ago
FWIW, I think inaccuracy - what people call hallucination - will probably be limiting in some applications, like public facing broad based chat applications with stringent requirements on factuality.
There are lots of other applications - in particular I'm thinking about turning unstructured data into structured data for aggregation and analysis, where you can tolerate some level of error and LLMs can work quite well to automate it.
Beyond that, obviously copilot or assistant type stuff is already something people use. It doesn't have to be flawless for that, the main use case for chatGPT is not making high stakes decisions blindly based on the answers it gives out. It makes mistakes and does dumb stuff sometimes but it's also helpful, the flaws aren't a dealbreaker even if people would like them to be.
At the same time, I don't expect it to get much better, it's going to be about getting useful work out of what we have.
- onthecanposting 3y agoThe criticism in the article seems pretty weak. If the goal was an omniscient oracle, then, yeah, probably not the god you were expecting. However, I don't see how this is not more cost effective than an outsourced call center. Speaking to a person in another country who barely understands my language and has 5 scripted responses can't be an improvement. The article does not even speak to error rates for humans performing the same task.