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They made the same mistake we did at a former company — put a link to our webapp’s login page (app.foo.com) on the marketing site (www.foo.com) homepage. It wa
by gnat 3y ago
They made the same mistake we did at a former company — put a link to our webapp’s login page (app.foo.com) on the marketing site (www.foo.com) homepage.
It wasn’t until our first marketing web site outage that we realised that our $40/mo hosting plan was not merely hosting a “marketing site” but rather critical infrastructure. That was a load-bearing $40 hosting plan. Our app wasn’t down but the users thought it was.
I learned then that users follow the trails you make for them without realising there are others, and if you take one away then a segment of your user base be completely lost.
- PokestarFan 3y agoWhen I type "tailscale" into my browser, the first result is tailscale.com. I do not need to use the tailscale admin console often enough that I would go out of my way to memorize the different URL. My browser used to autofill dash.cloudflare.com when I typed in cloudflare. I visited the cloudflare.com website exactly once and now that's what shows up in the first result, and I find myself doing the same thing with Cloudflare.
- basch 3y agoTime for an industry standard subdomain. www for the website app, signin, login, entr, for the sign in page.
- MikusR 3y agoCouple years ago there was an outage at Cloudflare and their www.cloudflare.com started pointing to an unrelated 3rd party marketing website, while the dash.cloudflare.com was showing the dashboard.