This is exactly the sort of contrarian response that makes everything into a philosophical dilemma which cannot be concretely acted upon. The story reported: a

This is exactly the sort of contrarian response that makes everything into a philosophical dilemma which cannot be concretely acted upon. The story reported: a new design was tried (for whatever reason) which didn’t work better (it worked worse) for the concrete users of that app: productivity-focused (or -forced) support staff. It is anyone’s guess why you want to argue over a retelling of the article which we are commenting on. Since that (following your own example) could be motivated by a thousand different reasons I guess it’s best to not speculate.