3 ms·

Arrgggh. The story is about how the data took too much to uncover with the redesign. Then the very first recommendation is "first, reduce data volume." No! No!

Arrgggh. The story is about how the data took too much to uncover with the redesign. Then the very first recommendation is "first, reduce data volume." No! No! No! And stop reducing data density, too! Just because something has a higher learning curve doesn't make it bad. Dense data lets a skilled user understand more in a glance. Data density is GOOD if you are building something that is meant to be used more than an hour every single day. Now, if you are building a consumer app where nobody wants to do the chore and you're making it easier, THEN data density is bad.

IggleSniggle 3y ago
And if you must make it less data dense because you're selling to a dense-headed exec and not the actual user (the usual with enterprise software), then just provide an easy to access user-preference toggle (and let the preference be saved). You can demo the "sleek" interface to the exec and the user can actually get their job done efficiently. You'll make the initial sale AND the resale when it comes time to renew.
- javcasas 3y ago
  The exec dictates what is bought and renewed. You don't really need the useful UI to get it sold and re-sold.
  - IggleSniggle 3y ago
    You need to in order to get it re-sold if the exec listens to their people at all, even if they buy into the sales pitch for the initial sale.
    - javcasas 3y ago
      > if the exec listens to their people at all And that's the problem. The other week we had a "technology decision meeting" where we were going to decide on one of many technologies after evaluating them. The exec came into the meeting with the decision pre-made, then asked for our opinion. When I voiced my opinion on the sub-optimality of his choice, he agreed with me citing his bad experience with the vendor, he said "we hear you", and didn't alter at all the decision. So yeah, lucky you that your execs listen. My exec just "hears".

IggleSniggle 3y ago

And if you must make it less data dense because you're selling to a dense-headed exec and not the actual user (the usual with enterprise software), then just provide an easy to access user-preference toggle (and let the preference be saved). You can demo the "sleek" interface to the exec and the user can actually get their job done efficiently. You'll make the initial sale AND the resale when it comes time to renew.

javcasas 3y ago
The exec dictates what is bought and renewed. You don't really need the useful UI to get it sold and re-sold.
- IggleSniggle 3y ago
  You need to in order to get it re-sold if the exec listens to their people at all, even if they buy into the sales pitch for the initial sale.
  - javcasas 3y ago
    > if the exec listens to their people at all And that's the problem. The other week we had a "technology decision meeting" where we were going to decide on one of many technologies after evaluating them. The exec came into the meeting with the decision pre-made, then asked for our opinion. When I voiced my opinion on the sub-optimality of his choice, he agreed with me citing his bad experience with the vendor, he said "we hear you", and didn't alter at all the decision. So yeah, lucky you that your execs listen. My exec just "hears".