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It’s early for me, but I missed the part where the UX designer actually talks to the people who use the app. That’s what killed it, not white space.

by nkrisc 3y ago

PaulHoule 3y ago
Somebody drunk on white space will “listen” but not hear.
Lalabadie 3y ago
As a long-time designer, this is one of my main beefs with the rise of UX Design as term for design leadership (that's compared to UX positions that include "research" in their role, for example, and are usually great contributors to a project). When you design a digital product, it's a given that the redesign should perform better in real life situations compared to the current version. Sometimes, the current version is a digital product as well, but sometimes it's forms, a pen, and an efficient clerk. These are the benchmarks from which the product should deliver clear improvements. Most quote-unquote UX designers of the last decade, including many authors on uxdesign.cc, have a career arc that's an ignorant rediscovery of an existing discipline (interface/product design), which they keep not learning because they must appear above the existing skills and workers to keep the illusion going in the face of their managers and LinkedIn audience. (If you think I'm equating lots of UX designers to middle-managers who sometimes ship a wireframe, you're reading me right!)
- nkrisc 3y ago
  With 12 years experience as a UX designer, I’ve found that the best UX designers I’ve worked with usually had backgrounds and careers from a non-UX field before UX. Often academic backgrounds, such as anthropology, for example, and had at least some graduate degree. They understood actual primary research and applied it to their design process, and the results spoke for themselves. Once UX became something you could enter from undergraduate studies (guilty as charged), or no degree at all, you end up with a lot of UX designers who lack those skills. And unless you are lucky enough to work with people who have those skills (as I was) or are a particularly motivated autodidact, you end up with articles like this.
willcipriano 3y ago
The arrogance of designing a "solution" to a problem you yourself have never tackled or even talked to someone who has even attempted is maddening to me.
nraynaud 3y ago
The designers who have not read the classics are a pain too. There are things that normal people don't know, like how a submenu should work, and when a user ask for a submenu the designer should bring the non-crapy way of doing it with their experience. The idea of not interrupting the proceedings with idiocy is also lost ; it's irritating. As an example, if open a reddit link on my phone, I have a bunch of stuff in the way of reading the posts.
ryanjshaw 3y ago
Yes, the author doesn't seem to understand this is the problem: > They need to move through that data quickly, without a lot of digging around in the interface. Maybe, maybe not. Only the users can tell you what's important, and what metrics they want to improve.

It’s early for me, but I missed the part where the UX designer actually talks to the people who use the app. That’s what killed it, not white space.

by nkrisc 3y ago

It’s early for me, but I missed the part where the UX designer actually talks to the people who use the app. That’s what killed it, not white space.

PaulHoule 3y ago

Somebody drunk on white space will “listen” but not hear.

Lalabadie 3y ago

As a long-time designer, this is one of my main beefs with the rise of UX Design as term for design leadership (that's compared to UX positions that include "research" in their role, for example, and are usually great contributors to a project). When you design a digital product, it's a given that the redesign should perform better in real life situations compared to the current version. Sometimes, the current version is a digital product as well, but sometimes it's forms, a pen, and an efficient clerk. These are the benchmarks from which the product should deliver clear improvements. Most quote-unquote UX designers of the last decade, including many authors on uxdesign.cc, have a career arc that's an ignorant rediscovery of an existing discipline (interface/product design), which they keep not learning because they must appear above the existing skills and workers to keep the illusion going in the face of their managers and LinkedIn audience. (If you think I'm equating lots of UX designers to middle-managers who sometimes ship a wireframe, you're reading me right!)

nkrisc 3y ago
With 12 years experience as a UX designer, I’ve found that the best UX designers I’ve worked with usually had backgrounds and careers from a non-UX field before UX. Often academic backgrounds, such as anthropology, for example, and had at least some graduate degree. They understood actual primary research and applied it to their design process, and the results spoke for themselves. Once UX became something you could enter from undergraduate studies (guilty as charged), or no degree at all, you end up with a lot of UX designers who lack those skills. And unless you are lucky enough to work with people who have those skills (as I was) or are a particularly motivated autodidact, you end up with articles like this.

willcipriano 3y ago

The arrogance of designing a "solution" to a problem you yourself have never tackled or even talked to someone who has even attempted is maddening to me.

nraynaud 3y ago

The designers who have not read the classics are a pain too. There are things that normal people don't know, like how a submenu should work, and when a user ask for a submenu the designer should bring the non-crapy way of doing it with their experience. The idea of not interrupting the proceedings with idiocy is also lost ; it's irritating. As an example, if open a reddit link on my phone, I have a bunch of stuff in the way of reading the posts.

ryanjshaw 3y ago

Yes, the author doesn't seem to understand this is the problem: > They need to move through that data quickly, without a lot of digging around in the interface. Maybe, maybe not. Only the users can tell you what's important, and what metrics they want to improve.