> feigning ignorance We have our hourly rate printed on a sign in our conference room. The walls are very clean, with almost no other signage. Despite commun

> feigning ignorance We have our hourly rate printed on a sign in our conference room. The walls are very clean, with almost no other signage. Despite communicating my rate to a client (via email) and having two meetings in this room, this particular client was shocked when they received my final bill which (again) stated our rate. I believe in this case they were just unhappy and looking for an "emotional plea" way out of payment.