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NYC AI Chatbot Touted by Adams Tells Businesses to Break the Law
- politelemon 3y agoThere was an Air Canada case where the airline was held liable for what the chatbot told the user. https://www.bbc.com/travel/article/20240222-air-canada-chatbot-misinformation-what-travellers-should-know https://www.bbc.com/travel/article/20240222-air-canada-chatb... I think Air Canada fought it because it was a litmus test to see if they could get away with it, which in turn would have saved them a lot of money. I can't see the case here though, this is the NYC GOV according to the site (https://chat.nyc.gov/ https://chat.nyc.gov/), surely they would need extra levels of vetting of the response because bad information here can affect people's lives.