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For what it's worth, they lost me as a potential customer too, having read the parent post, so there's at least 2 of us.
by karolist 3y ago
For what it's worth, they lost me as a potential customer too, having read the parent post, so there's at least 2 of us.
- selcuka 3y ago> they lost me as a potential customer too They probably lost a sizable percentage of those who read these comments as well.
- gassiss 3y agonot trying to be facetious or anything, but I doubt their product team is worried about customers that are mad they have to click a few extra buttons to save 1 or 2 dollars per month
- Eisenstein 3y agoFor every person who comments there are thousands and thousands who are reading. This is their target customer base -- highly sophisticated technical professionals who have the potential to influence many more non-technical people who take their expertise and opinions as a given. If they aren't worried about it then maybe they should think about it a bit more.
- closewith 3y agoWould that not be their target market? They seem to market their low prices heavily.
- Beldin 3y agoOn the other hand, a competent team would care about a negative message being listed first on a popular internet forum frequented by their target demographic.
- makerdiety 3y agoThe corporate leviathan has to first detect that event and analyze it for sentiment. Before any loss mitigating response can be possible in the first place.