Sounds similar to the situation of a programmer with an app in the Android store. Your users will give 1 star reviews for minor problems or as feature request b

Sounds similar to the situation of a programmer with an app in the Android store. Your users will give 1 star reviews for minor problems or as feature request blackmail, without caring they're undermining your livelihood. The incentive for the person grading is just disconnected from the supposed meaning of the rating itself.