Air Canada just got held liable to honor a refund policy its chatbot made up. https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-in

Air Canada just got held liable to honor a refund policy its chatbot made up. https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/ https://arstechnica.com/tech-policy/2024/02/air-canada-must-... So from a legal perspective it is at least interesting.