3 ms·

Their website is an epitome of idiocy of modern web product design. They want my email, because we are all "stardust". There is no clear explanation of what the

Their website is an epitome of idiocy of modern web product design. They want my email, because we are all "stardust". There is no clear explanation of what their product is or how it's different from a photo app and a notebook. Instead of a proper description of their business, they send to the Business Insider article about the founder who wants to prevent unhappiness.

alistairw 3y ago
I was reading your comments as a classic overly negative hn comment but then went straight to that website and wow, yep that's bad. I can't tell if they're trying to sell me groundbreaking new brain scan technology or very dodgy supplements. Possibly one of the most vague product sites I've seen and there are a lot that come up on here. I'm surprised this happens in tech so much. I feel I'm always very aware of people in the real world having no idea what I work on, so I always need to give background and context. I have noticed people in other industries haven't experienced that their whole life so often rattle off jargon that means nothing to me. Looks like all the founders are US based, maybe it's a cultural thing.
- YeBanKo 3y ago
  This is definitely a thing. Few years ago I was at a cloud conference and met who worked for a failure large and known security company in a tech position. They have all kinds of offerings. While he was talking to someone, I decided to speak to one of their sales guys. I shared a bit about what my company did and what kind of infra we were using and then asked him what they offered and specifically what they could offer to us. This was one of dumbest conversation I had ever had. The guys had no f*cking clue what his company was selling beyond "we sell turn key enterprise security solution", it was so painful. I even tried to steer him into trying to sell us some vulnerability scans or traffic analysis for threat detection. Yeah, I get it, it maybe niche, he is in a non technical, they have many offerings, he hadn't been there too long (iirc about a year, which is long enough for sales), but it was still unacceptable. To me it's the same phenomenon – lack of clarity in communication – not exactly sure what the root cause.

alistairw 3y ago

I was reading your comments as a classic overly negative hn comment but then went straight to that website and wow, yep that's bad. I can't tell if they're trying to sell me groundbreaking new brain scan technology or very dodgy supplements. Possibly one of the most vague product sites I've seen and there are a lot that come up on here. I'm surprised this happens in tech so much. I feel I'm always very aware of people in the real world having no idea what I work on, so I always need to give background and context. I have noticed people in other industries haven't experienced that their whole life so often rattle off jargon that means nothing to me. Looks like all the founders are US based, maybe it's a cultural thing.

YeBanKo 3y ago
This is definitely a thing. Few years ago I was at a cloud conference and met who worked for a failure large and known security company in a tech position. They have all kinds of offerings. While he was talking to someone, I decided to speak to one of their sales guys. I shared a bit about what my company did and what kind of infra we were using and then asked him what they offered and specifically what they could offer to us. This was one of dumbest conversation I had ever had. The guys had no f*cking clue what his company was selling beyond "we sell turn key enterprise security solution", it was so painful. I even tried to steer him into trying to sell us some vulnerability scans or traffic analysis for threat detection. Yeah, I get it, it maybe niche, he is in a non technical, they have many offerings, he hadn't been there too long (iirc about a year, which is long enough for sales), but it was still unacceptable. To me it's the same phenomenon – lack of clarity in communication – not exactly sure what the root cause.