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There's this fitness app called madmuscles https://madmuscles.com/ https://madmuscles.com/ that takes dark patterns to the extreme. It has to be seen to be beli
by akkad33 3y ago
There's this fitness app called madmuscles https://madmuscles.com/ https://madmuscles.com/ that takes dark patterns to the extreme. It has to be seen to be believed. I don't know how they get away with it
- xandrius 3y agoCan you give us a general rundown of the issues?
- akkad33 3y agoThis gives a general picture of the problems https://www.reddit.com/r/googleplay/comments/1509aii/madmuscles_app_nonauthorized_transactions/ https://www.reddit.com/r/googleplay/comments/1509aii/madmusc... My personal experience was that I signed up for a monthly plan at a reduced price, so far so good. I immediately regretted my purchase because I realised I'd been taken in by their shiny ads and was basically paying for a shiny UX and nothing else as there is no credible health consultant behind it all. That's fine, most apps are probably like that in the health domain. What is particularly terrible is when I went to cancel the plan they do not let you immediately cancel. Instead they ask you why you want to cancel and upsell you another more expensive plan based on your response. They provide no cancel button at any point, so there is no way to not accept. I refreshed the page and realised they had added a free month of a plan which would cost me close to 100 euros the next month. So not only was I unable to cancel my existing subscription, I would also have to pay more the following month. I somehow managed to cancel everything and get a refund, probably being in the EU helped, but in the link you can read the comments of those less fortunate.