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Good practices I'd appreciate from my bank: * Zero links on legitimate emails. Any email with a link is automatically a phishing attempt. * Minimal content in
by Rygian 3y ago
Good practices I'd appreciate from my bank:
* Zero links on legitimate emails. Any email with a link is automatically a phishing attempt.
* Minimal content in mails. Any personal details other than my email address and first name absent in the notification. All the relevant content in the secure messaging section of my customer access.
* Clear categories of emails, and an easy way to unsubscribe from each.
* Direct-to-support-team phone numbers advertised in the website.
* Periodic reminders about good practices (e.g. a legitimate mail will never ask you to follow a link or click on a button; a one-time code can only be entered in the app and never used in any other way or given to anyone through any channel).
- captn3m0 3y agoIn addition to phone, also providing an accurate list of all other domains owned by the bank, all other domains used for legitimate emails, and all social media accounts.
- adamzochowski 3y agoI would add * ability to confirm email validity by logging into my bank and seeing same email in their communication queue with me My bank sends me emails, and I have no way to confirm that the bank really sent them.