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> he received a call on his iPhone that said it was from Apple Support (the number displayed was 1-800-275-2273, Apple’s real customer support line) This happe
by chatmasta 3y ago
> he received a call on his iPhone that said it was from Apple Support (the number displayed was 1-800-275-2273, Apple’s real customer support line)
This happened to me exactly once, and it was two days after I ordered a new MacBook from the online Apple Store. Since I was expecting a shipment, I almost picked it up. But instead I called Apple Support myself, and asked if they had called me, and they said they had not.
- gnicholas 3y agoDid you order right after a new model was released (as many people do), or did they just get lucky in calling you soon after you placed an order?
- chatmasta 3y agoIt was in December 2020, so maybe? I can't remember. I had just incorporated an Inc. (and received seed funds, but those weren't publicly available or announced), so maybe some of that info was a trigger. But it was surprisingly well-timed, for sure. It was within three days of placing the order. I suppose it could have also been as simple as "it's Christmas shopping time." I remember what was most surprising was seeing the caller ID, which I think was actually "Apple Inc," and which was saved as a contact in my phone.