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Ooh, very interesting point: > That sounds a lot like a company that's implementing data-driven "best practices" from some expensive management consultants. >
by wpietri 3y ago
Ooh, very interesting point:
> That sounds a lot like a company that's implementing data-driven "best practices" from some expensive management consultants.
>
> It truly is the best system, regardless of how bad the results are. It's best by definition.
Well that rings some bells. It's as if there's a religion where the sacred totem is a graph that goes up and to the right.
Some question for the crowd: How do systems like this insulate themselves from failure? Before something goes wrong, what prevents seeing the problem? And after something goes wrong, what are the words and behaviors used to avoid fundamental change?
- chasd00 3y ago> what are the words and behaviors used to avoid fundamental change in my experience it's one of two things. 1. it's declared the process is what was wrong and so immediately everyone is off the hook. Then a year is spent refining or adjusting the process but it's still the same people making bad decisions and underperforming and then, eventually, leadership changes and the "well, what we have seems to be working" will start. The process changes fade into the sunset. 2. someone will leave, retire, resign, or be fired. Then all the blame leaves with them and any additional discovery of what went wrong will also somehow be their fault. It's assumed all the problems left with this person and so no change is needed. I sound pretty jaded and cynical but i'm actually not, it's just that's the way i've seen it go down before.
- danlugo92 3y agoThis is pretty much it yeah...