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In light of that, I'm surprised that only 91% said they used grafana. How did the other 9% even get in to the survey?
by yjftsjthsd-h 3y ago
In light of that, I'm surprised that only 91% said they used grafana. How did the other 9% even get in to the survey?
- nemo44x 3y agoA lot of software is purchased that never gets used. Sometimes the managerial sponsee leaves the company after acquiring the software for instance. The vendor will update their CRM with a new contact. Or, the vendor is trying to expand a customer and has new contacts in other parts of the company that haven’t converted yet. Or a customer that had converted but has not yet deployed. They could still be working with customer education and consulting services and/or CSM to get their deployment squared.