Oh, no doubt. My point is that you don’t rail against someone doing their job, you follow that process for getting it corrected. Like if Verizon messes up my bi

Oh, no doubt. My point is that you don’t rail against someone doing their job, you follow that process for getting it corrected. Like if Verizon messes up my bill, being a jerk to the call center worker won’t do much but finding a contact who actually has the ability to authorize a change does.