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liquidise says the DMV recorded they received the check on time. If that is true, and the records show what can only be explained by a clerical error - there i
by michaelt 3y ago
liquidise says the DMV recorded they received the check on time.
If that is true, and the records show what can only be explained by a clerical error - there is always a procedure to fix clerical errors. If liquidise wrote to his senator and the senator took up the cause, I guarantee the error could be corrected by an orderly and legal procedure.
Of course, whether that procedure is known to front-line workers, and whether they can do it fast enough to achieve their call processing time targets is another matter.
- nijave 3y agoIt is more a matter of time, energy and patience to find the person actually authorized to fix the clerical error.
- acdha 3y agoOh, no doubt. My point is that you don’t rail against someone doing their job, you follow that process for getting it corrected. Like if Verizon messes up my bill, being a jerk to the call center worker won’t do much but finding a contact who actually has the ability to authorize a change does.