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I'm rather surprised that Berkeley Student Tech Services would keep people around who either don't know how DNS works or know, but who make up excuses to dismis

I'm rather surprised that Berkeley Student Tech Services would keep people around who either don't know how DNS works or know, but who make up excuses to dismiss a problem. The problem really should be escalated and the nonsense answer pointed out, because if they care (and they should), they'll want to educate the person who gave that response.

vlan0 3y ago
You’d think that. But having spent time higher for operations/support in higher ed, it’s really hard to attract people that have a quality foundation of knowledge. We don’t pay enough