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They did do something wrong because you paid for a service and they did not provide it. Unfortunately to defend that contract you would probably have to decline
by plagiarist 3y ago
They did do something wrong because you paid for a service and they did not provide it. Unfortunately to defend that contract you would probably have to decline the substitution plane and sue for expenses incurred because of that. They know nobody will put in that effort.
- _heimdall 3y agoThe service under contract is travel from one airport to another on an expected schedule. They do best effort to fulfil that but are under absolutely no commitment to the exact model of plane used.