As someone that gets asked to evaluate the offerings of SaaS companies from a technical perspective, before my company goes through the rigmarole of the more de

As someone that gets asked to evaluate the offerings of SaaS companies from a technical perspective, before my company goes through the rigmarole of the more detailed and costly ITSEC checks and laborious business use cases, if I can’t find the documentation and API definitions publicly available then it’s red flag number 1. I don’t want to have to login, or make a developer account first. I just want to read your docs. If you haven’t got any documentation at all then I’m walking away. Don’t make me email you for it.