Spectrum's customer relations has gone heavily downhill. If a person gets a month behind inadvertently (but is otherwise paying the bill properly), they start g

Spectrum's customer relations has gone heavily downhill. If a person gets a month behind inadvertently (but is otherwise paying the bill properly), they start getting really aggressive. They don't actually disconnect service, but directly after payment they force a modem reset and then charge a "reconnection fee". Much like genuine stupidity and incompetence is often indistinguishable from malice, sufficiently large business is often indistinguishable from scamming.